At RKS Tech Gadgets, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help with a simple and transparent return and refund process.
✅ Eligibility for Returns
- You can request a return within 7 days of receiving your product.
- To be eligible, the item must be:
- Unused, undamaged, and in its original packaging
- Accompanied by the original receipt or proof of purchase
- Certain items are non-returnable, such as:
- Opened earbuds, headphones, and handsfree (due to hygiene reasons)
- Products damaged by misuse or mishandling
- Items purchased during clearance or final sale promotions
🔁 Exchange Policy
- If you received a defective or incorrect product, we will replace it at no additional cost.
- Exchanges are subject to product availability. If the item is out of stock, you may choose a refund or another product of equal value.
💰 Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 5–7 business days, and the amount will be credited via your original method of payment or as store credit.
- Shipping costs are non-refundable (unless the product was defective or wrong item delivered).
🚚 Return Shipping
- Customers are responsible for shipping costs when returning an item.
- If the return is due to an error on our part (defective or wrong product), we will cover the return shipping charges.
❓ Need Help?
If you have any questions about our Return & Refund Policy, please contact us:
- Phone / WhatsApp: +92-335-5654935
- Email: rkstechgadgets@gmail.com
